FAQs
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Do I need a meet-and-greet?
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Yes. A meet-and-greet is required before a new client’s first service.
This allows Donna to meet your dog, understand their routine, review home access, and confirm that the requested care can be provided safely.Yes. A meet-and-greet is required before a new client’s first service.
This allows Donna to meet your dog, understand their routine, review home access, and confirm that the requested care can be provided safely.
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Do you work with rescue or anxious dogs?
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Yes, when the situation is safe and the dog’s needs are within Easy Days’ experience.
Anxious dogs may require a 60-minute introductory meeting and sometimes more than one trust-building visit before regular services can begin.
Dogs are never forced to interact simply to move the process along.
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Will I receive an update?
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Yes. You will receive an update after completed care with information about the service and anything important that was observed.
Updates may include bathroom activity, eating, medication, behavior, energy level, and photos when appropriate.
How do you access my home?
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Easy Days provides a lockbox that remains at your home.
Your key stays secured on your property and is not removed or retained by Easy Days.
Can you give my dog medication?
Routine medications can often be administered during a scheduled service when written instructions are provided and the dog can safely receive the medication.
Complex or injectable medical care may require a veterinary professional.
Do you care for senior dogs?
Yes. Visits and walks can be adjusted for mobility, stamina, bathroom frequency, medication schedules, and other age-related needs.
Please disclose all health and mobility concerns before services begin.
Can you care for more than one dog?
Yes, when all dogs can be handled safely and their care can be completed within the scheduled service.
An additional-pet fee may apply.
Are evening visits available?
Do you offer overnight care?
Yes. Evening visits are offered between 5:00 and 9:00 p.m., based on availability.
Advance scheduling is recommended.
Yes, but overnight care is very limited and offered by request only.
Overnight requests must be approved before they are considered confirmed.
Can I request care at the last minute?
You may submit a request, but availability is not guaranteed.
Established clients with complete profiles and working home-access arrangements are more likely to be accommodated when an opening exists.
What happens during severe weather?
Outdoor time may be shortened or modified during dangerous heat, cold, storms, ice, or poor air quality.
Your dog will still receive appropriate care, but safety will take priority over completing a standard-length walk.
What areas do you serve?
Easy Days primarily serves Washington Heights, East Tosa, Cooper Park, Enderis Park, and nearby Milwaukee neighborhoods.
Service availability depends on the address and existing route.
What should I disclose before care begins?
Please share all information that could affect your dog’s safety or care, including:
Health conditions.
Mobility limitations.
Allergies.
Medication.
Bite history.
Guarding behavior.
Fear of strangers.
Escape risks.
Leash reactivity.
Home-access problems.
Cameras in care areas.
More information is always better than an unpleasant surprise.